Casino / Live
This policy explains exactly what account and transaction data tq444 collects when you browse our lobby, complete a Nagad or Bank Transfer transaction, or contact support — and how that data is handled on your behalf. Access to our platform and the scope of this policy depend on your local law and the eligible regions where tq444 operates.
When you create an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you connect, whether that is Nagad, Bank Transfer or another supported channel. We also collect session data: the pages you visit inside the lobby, the game categories you open, and the device type you use to reach us. This data serves one purpose — keeping your account functional, your wallet accurate and your transaction records correct. We do not sell your personal details to third parties. We do not share your Nagad transaction reference or Bank Transfer records with anyone outside our payment processing chain without your explicit request or a legal obligation to do so. Cookies and similar technologies are used to keep you logged in across sessions and to remember your lobby preferences, such as the category filter you last applied. You can manage cookie behaviour through your browser settings at any time. Retention periods are determined by our operating requirements and by any legal obligations applicable in your region — we keep data only as long as it remains necessary for those purposes. Where local law or eligible region rules affect what data we may hold or how long we hold it, those rules take precedence. If you are unsure how this policy applies to your specific situation, reach out to our support team directly.
Reference numbers and amounts from Nagad deposits or withdrawals are stored in your account wallet history. We use this solely to verify and reconcile your balance.
Bank Transfer details you submit are retained for transaction verification. We do not share these with parties outside the payment processing chain.
Name, contact details and login credentials you provide at registration are stored securely and used only to operate and verify your account.
We log your session activity — device type, lobby pages visited, game categories opened — to keep your account experience consistent and detect unusual access patterns.
This policy governs data that tq444 collects and controls directly through our platform. It does not govern external services you connect to, including your mobile wallet provider's own terms or your bank's data practices. Understanding the boundary of our responsibility helps you know where to direct questions.
Data you submit when logging in or managing your account — email, password, session tokens — falls fully within this policy. We control how it is stored and who can access it internally.
Payment records created when you use Nagad or Bank Transfer inside our platform are covered here. The wallet or bank's own handling of your data is subject to their separate policy, not ours.
Your interaction with game categories, studio filters and lobby pages is recorded by us and covered by this policy. Game content delivered by studios like Pragmatic Play or Habanero is governed by their respective data terms.
Links or integrations that take you outside tq444 — external payment gateways, partner verification services — are not covered here. We have no control over data those services collect independently.
You have real, actionable options under this policy. The most direct starting point is your account dashboard — after login, your transaction history shows every Nagad credit, Bank Transfer record and balance adjustment we have logged against your account. If any detail looks wrong, you do not need to wait; the account settings section has a form to update your contact information and display preferences directly. For anything beyond self-service corrections — a request to review what data we hold in full, a question about retention, or a concern about how your information was used — our support team handles these requests and will acknowledge them in writing. Eligibility to exercise certain data rights may depend on your local law and the region from which you access our platform. We will always tell you clearly if a specific request falls outside what we can action for your account type or region.
Log in and open your transaction history to see every payment record, session log and account event we have stored. This is the fastest way to verify accuracy.
Update your contact information, display name or linked payment reference through account settings. Changes take effect immediately on your profile.
Contact our support team with any question about data retention, what we hold or how it was used. We respond in writing so you have a record of our answer.
If you need a formal copy of data we hold on you, or wish to raise a deletion request, submit this through the support contact path. Region-specific rules apply.
For any question about how your data is handled — from a Nagad transaction record query to a request about what information we retain — our support team is the right first contact. We handle policy questions separately from general account help so your request reaches the right person directly.
Open the live chat icon from any page inside the platform. Identify your query as a privacy or data question so our team routes it correctly.
Send your data or policy question to our support email address, listed in the Contact section of your account dashboard after login. Written requests receive a written response.
Many data questions are answered by reviewing your own records first. Log in, open your account dashboard and check the transaction and session history sections before raising a formal request.
Keeping your account data accurate and contained is a practical commitment, not a slogan. We apply access controls so that only the account functions that need your information can read it — your Nagad transaction reference is not visible to lobby analytics, for example. Cookies are used in a limited, functional way: keeping your session active and remembering the lobby filters you set. You can clear or block cookies through your browser without losing your account; only your login session will reset. Data we hold is reviewed periodically against our retention schedule, and records are removed once they are no longer required for account operation or legal compliance in your region.
Internal access to your account data is segmented by function. Payment records, login credentials and session logs are held in separate systems with different permission levels, reducing exposure across teams.
We use functional cookies for session continuity and lobby preference memory. You control these through your browser settings. Blocking non-essential cookies does not affect your account balance or transaction history.
We keep your data only as long as required to operate your account and meet any legal obligation applicable in your region. Once a record falls outside that window, it is removed from active storage.
When this policy changes, we note the revision date at the top of the page. To ask about a specific change or request clarification, contact support through your account dashboard.
These are the questions we hear most often about how tq444 handles account and transaction data. If your question is not answered here, reach out through the support contact paths listed in this policy.
We collect the registration details you provide — name, contact information, login credentials — along with the payment method you link, such as Nagad or Bank Transfer. We also log session activity like which lobby pages and game categories you visit during each session.
Your transaction history and session records are visible in your account dashboard after login. For a comprehensive view of all data we hold beyond what the dashboard shows, contact our support team and submit a formal data review request. Region-specific rules apply to what we can provide.
We do not share your Nagad transaction references or Bank Transfer records with any party outside our payment processing chain. Sharing only happens if you explicitly request it or if a legal obligation in your region requires disclosure.
Cookies keep your login session active and remember your lobby filter preferences. You can manage or block cookies through your browser settings at any time. Doing so will reset your session but will not affect your account balance, transaction history or stored account details.
We retain your data for as long as your account is active and for any period required by legal or regulatory obligations in your region. Once data is no longer needed for either purpose, we remove it from active storage. Contact support if you have a specific retention question.
Log in and go to your account settings to correct contact details or display information directly. If the error is in your transaction records — a Nagad credit amount or Bank Transfer reference — contact our support team with the transaction details so we can investigate and correct it.
This policy applies to all accounts on the tq444 platform. However, certain data rights and the scope of what we can action depend on your local law and the eligible region from which you access the platform. We will always confirm clearly what applies to your account when you contact us.